Frequently asked questions
Straight answers about AI agents, pricing, setup and security.
How much does Nexflow Agents cost?
Packages start at $997 one-time setup plus $297 per month for one AI agent, including 300 AI call minutes. The Growth package starts at $1,997 setup plus $597 per month. Founding clients get 50% off setup. Exact prices are confirmed in writing before work begins.
What does Nexflow Agents do?
Nexflow Agents designs, builds and manages AI agents and automations for small businesses in the US and UK. That includes AI voice receptionists that answer calls 24/7, AI chat agents for websites and WhatsApp, automatic lead follow-up, and workflow automations that remove repetitive admin work.
Will an AI receptionist sound robotic to my customers?
Modern AI voice agents use natural-sounding voices and understand everyday speech, interruptions and follow-up questions. We script your agent around your real services, prices and policies, test it before launch, and always give callers a clear way to reach a human when they need one.
How long does it take to launch an AI agent?
A focused setup such as an AI receptionist or a website chat agent typically goes live within 3 to 7 days, depending on how many systems it needs to connect to. You approve the scripts and test calls before anything goes live with real customers.
Do I need any technical knowledge?
No. We handle the setup, integrations, testing and ongoing improvements. You tell us how your business works, review the agent's answers, and we take care of the technology. You get a simple summary of calls, leads and bookings.
Do you work with businesses outside the US and UK?
Our services, examples and support hours are built for small businesses in the United States and United Kingdom. We work fully remotely, so if you are elsewhere and your customers speak English, contact us and we will tell you honestly whether we are a good fit.
How much does an AI agent cost?
Our Launch package starts at $997 one-time setup plus $297 per month, and the Growth package starts at $1,997 setup plus $597 per month. Single automations start at $497. Your exact price is confirmed in writing after a free discovery call, before any work begins.
Is my customer data safe?
We use reputable platforms, give each tool only the access it needs, store credentials securely and never sell data. For regulated industries we plan setups around rules like HIPAA, GDPR and UK GDPR and discuss any limitations with you before building.
Can the AI agent transfer calls to a real person?
Yes. You decide the rules — for example emergencies, existing clients or specific requests are transferred to your phone or team, with a short summary so nobody has to repeat themselves.
What is the difference between an AI agent and a chatbot?
A basic chatbot follows fixed scripts and buttons. An AI agent understands natural language, can reason about what a customer needs and can take actions — like booking appointments, updating your CRM or sending messages — across several tools.
How do I pay?
We currently invoice through PayPal, which accepts cards and PayPal balances. Amounts and payment milestones are agreed in writing before any work begins.
Do I have to sign a long-term contract?
No long-term lock-in is required for setup projects. Ongoing care is optional and agreed separately, so you only continue if the agent is delivering value for your business.
What tools will I need to pay for?
Most agents run on third-party platforms such as voice AI, telephony or automation tools, which have their own usage fees. We list these expected costs in your plan so there are no surprises.
Still have a question?
Ask us directly during a free, no-pressure AI consultation.